ACH payments can return for one of 85 reasons. Actum helps automate the processing and notification of returns for merchants to avoid returns due to manual errors, eliminating the stress that comes with managing returns by understanding these codes. Here are the most recent return codes, including the 2020 revisions to R10 and R11 per…
The Transaction Fee Report provides in depth information about processing fees for an Actum Processing account. This report takes away the hassle of reconciling fees and processing activities from merchants. This articles provides steps on how to access the Transaction Fee Report. 1. Log in to the Actum Portal by going to https://merchant.actumprocessing.com. Refer to…
For merchants seeking clarification on commonly used terms in the ACH processing world, this glossary provides clear definitions along with our blog entry. Terminology Originations This term accounts for transactions initiated by the merchant and sent to debit a customer’s bank account. Gross Settlements This term describes transactions that originated and settled or completed the…
This entry specifically provides a listing of our per occurrence fees which can be seen at https://www.actumprocessing.com/fees. However, please contact your designated Business Relationship Manager at (512) 402-0082 for clarification with any of our fees. By the same token, these fees may appear on reports when logging into https://merchant.actumprocessing.com. Refer to the Multi-Factor Authentication (MFA):…
This article provides a step-by-step instructions with canceling or revoking a transaction while keeping these settlement cut-off times in mind. • For Regular Transactions, the cutoff time is 5 p.m. CT (6 p.m. ET). • Meanwhile, the cut-off time for Same-Day Transactions are 7 a.m. CT (8 a.m. ET), 11 a.m. CT (noon ET) and 2 p.m.…
Merchants can issue refunds from the Actum Portal while keeping these points in mind. • Refunds must be associated with or tied to an existing order submitted via Actum (i.e., Actum Portal). • In this case, refunds can be partial or full. However, refunds cannot exceed the total dollar amount on the order in question (i.e., if refunding…
When funding an Actum Processing merchant account’s Credit Reserve, email funding@actumprocessing.com. After sending the wire or ACH, indicate “Wire Sent for (Name of Business) – (Actum ParentID)” or “ACH Sent for (Name of Business) – (Actum ParentID).” Inform the Funding and Support teams how the funds, sent via ACH or wire, is for the Credit…